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OpenAI Conditions Chatbot Template

ByTypebot
AI ChatAI-powered

An AI conditional logic chatbot template that routes users based on intent.

Use AI to detect intent and trigger the right path. The chatbot can branch based on natural language instead of rigid rules. It is a good starting point for smart routing.

Best for

  • Support triage
  • Lead routing
  • Product discovery

Data you collect

  • User message
  • Detected intent

Key takeaways

  • Goal: Route users based on what they ask.
  • Flow: Capture intent, then send to the right branch.
  • Result: Smarter flows with less manual logic.